Terms of Service

Eligibility

You must be 18 or older and reside in the 50 United States or DC. US territories are excluded. Registration requires adult attestation, a supported residence state and acceptance of the Terms and Privacy Policy. Server-side location checks apply to access; contact support for travel review or a location error.

1) Platform Use

Club 1000 Plus is a fitness tracking and social competition platform. You are responsible for providing accurate account and workout information and for your conduct on the platform.

2) Health and Safety

The Services are provided for informational and tracking purposes only. We do not provide medical advice. Club 1000+ is not a medical device and does not diagnose, treat, cure or prevent disease. Body-fat, BMI, BMR, calorie and performance estimates may be inaccurate; consult a qualified professional for medical concerns. Exercise involves risk, and you are solely responsible for your training decisions and safety.

Calculations shown in the app (including e1RM, body-fat, BMI, BMR, calorie and other performance estimates) and images shown on forms and elsewhere in the Services (including exercise-form visuals) are for informational purposes only. They are not medical advice and are not produced or reviewed by a certified personal trainer or medical professional. Some images are generated with the assistance of AI and reviewed by our team before use, but may still contain inaccuracies. Use all calculations, images and other Service content at your own risk. If you spot an inaccuracy, email [email protected] so we can review and correct it.

3) User Content and Conduct

You retain ownership of your content, but grant us permission to host and process it to operate the Services. You may not post illegal, abusive, deceptive, or manipulative content or falsify performance data.

Harassment, hate, threats, sexual exploitation, scams, spam and privacy violations are prohibited. Use the ⋯ menu on a feed post or comment to report content or a user, or to block a user. Reports are reviewed by administrators, who may remove content from community views or suspend accounts. Do not misuse reporting to target other members.

Blocking hides community activity between the two accounts and prevents comments, reactions, tagging and friend requests. Existing friendship and pending requests are removed. Blocked members are not notified. Manage and unblock users on the website under My Profile → Blocked users, immediately to the right of Friends. Unblocking does not automatically restore a friendship.

4) Rankings and Moderation

Leaderboard, challenge, and badge outcomes may be reviewed and adjusted by administrators to maintain fair play and data quality.

5) Plans, Payments and Subscriptions

Plans. Club 1000 Plus offers a Free plan and paid plans — PLUS, PLUS AI and Club / Coach — described with their current prices on our pricing page and in the app under My Profile → Account Management → Membership. Prices are in US dollars and do not include sales tax, which is added where it applies and shown before you pay. Paid plans begin on the launch date we announce in the app and by email at least 30 days ahead; until then the Services stay as they are. If you buy a plan before the launch date, you are charged when you buy, and your first month or year starts on the launch date, so your first renewal is one month or one year after it. If you change to a higher plan before then, the difference between the two prices is charged at once. If we move the launch date, your first period moves with it. The Free plan has limits (for example on saved routines, custom exercises, foods and recipes, and analytics covering your most recent 90 days). If you have more than a limit allows, nothing is deleted: the extra items stay saved and read-only, you choose which stay usable, and upgrading makes them usable again.

Automatic renewal. A paid plan is a subscription that renews automatically at the end of each monthly or annual period, at the price then in effect, and is charged to the payment method you provided until you cancel. For annual plans we email you about 30 days before each renewal with the amount and how to cancel. We confirm every payment by email. We will give you at least 30 days’ notice of a price change; it applies from your next renewal after the notice, and you can cancel before then.

Cancelling. You can cancel at any time in the app under Membership. Cancelling stops the next renewal: you keep your plan until the end of the period you have paid for, then move to the Free plan. Until that date you can undo the cancellation.

No refunds. Payments are not refundable, in whole or in part, including for unused time after you cancel, except where the law requires a refund.

Changing plans. Moving to a higher plan, or from monthly to annual, takes effect at once and charges the prorated difference for the rest of the current period. Moving to a lower plan, or from annual to monthly, takes effect at the end of the period you have paid for.

Failed payments. If a payment fails, your account moves to the Free plan at once and we email you (club payments have the 7-day period in section 6). We may retry the charge for a limited time; when a payment succeeds, your plan returns for the same period. If it is not paid, the subscription ends.

Founding Member offer. Founding Members #001–#100 may buy their first year of annual PLUS at the reduced price shown in the app, once, within 180 days after paid plans begin. It renews at the regular annual price unless cancelled.

PLUS AI and ChatGPT. From the day paid plans begin, connecting Club 1000 Plus in ChatGPT requires PLUS AI; if your plan changes, access ends at once and your data in Club 1000 Plus is unaffected. Your use of ChatGPT is also governed by OpenAI’s terms.

Complimentary plans. We may give a member a plan at no charge, for example as a partner. A complimentary plan lasts until the date we tell you, and we may end it with notice.

Payment processing. Payments are processed by Stripe. You give your payment details to Stripe on its secure pages; we do not see or store full card numbers. You authorize us, through Stripe, to charge your payment method for your plan, its renewals and applicable taxes.

6) Clubs and Coaches

A member 18 or older can open a club in the app and becomes its head coach. The head coach is responsible for the club’s subscription: the club price, which includes the head coach, plus a charge for each additional coach, at the prices on our pricing page. Each coach can coach up to the number of clients shown there. A coach joining adds their charge at once, prorated for the rest of the period; removing a coach (only after their clients have moved to another coach) gives no credit and stops that charge from the next renewal.

The first club a member opens may start with a period at no charge, stated before you pay (for a club opened before the launch date, that period starts on the launch date); a payment method is required, and the club’s paid plan starts automatically when that period ends unless you cancel before then. During that period the club is limited to the head coach and a small number of clients. The automatic renewal, cancellation and no-refund terms above apply to clubs; for failed club payments, the 7-day period below applies instead of an immediate move to the Free plan.

While a club’s subscription is paid up, its coaches have PLUS AI and its clients have PLUS, at no charge to the client and no per-client charge to the coach. If a club payment fails, that cover continues for 7 days while the head coach updates the payment method, and we email the head coach a reminder each day; if it is still unpaid after 7 days, the cover stops until it is paid. If the club’s subscription ends, the club closes and its coaches and clients return to their own plans. A closed club is disabled, not deleted: its coaching data (coaches, client links, routines, programs, messages and notes) is kept so the head coach can reopen it, export it or delete it. When cancelling, the head coach can instead choose to have the club and its coaching data deleted when it closes. A client who already pays for PLUS when joining a club stops being charged for it after the current period; a client who already pays for PLUS AI keeps it at its full price. PLUS AI bought while coached is sold as the client add-on, at the client price and monthly only. When a client leaves the club, or the club closes, the add-on continues at the full PLUS AI price from its next renewal, which we tell you by email beforehand; you can turn off auto-renew before then. Coaches and clients remain bound by these Terms; coaching is between the coach and the client, and Club 1000 Plus is not responsible for coaching advice.

7) Accounts and Termination

You can permanently delete your account on the website account-deletion page. Delete My Data retains your login; Delete Account removes it and revokes sessions. See the Privacy Policy for verification, scope, timing and retention exceptions.

Deleting your account ends any paid subscription it holds at once, with no refund for the rest of the period. A head coach cannot delete their account while their club is open: they first cancel the club (or, for a partner club, ask us to close it), and once it has closed they can delete their account, which also deletes the closed club and its coaching data.

You are responsible for your account security. We may suspend or terminate accounts that violate these Terms or threaten platform integrity or user safety. If we terminate an account for a breach of these Terms, payments already made are not refunded.

8) Warranty Disclaimer and Liability Limits

The Services are provided "as is" and "as available" without warranties. To the maximum extent allowed by law, Bechara Solutions, LLC is not liable for indirect or consequential damages related to platform use.

9) Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, with venue in Essex County, Massachusetts, or applicable federal courts in Massachusetts.

10) Changes to These Terms

We may update these Terms. For a material change we update the version and date above and tell you in the app or by email before it applies; where we ask you to accept the new Terms, you can keep using the Services only once you do.

11) Contact

Questions about these Terms, payments or your subscription can be submitted at Contact Us.